WestJet pulls back from Atlantic Canada

Airline makes more tough decisions, eliminating service to Fredericton, Moncton, Sydney, Charlottetown and Quebec City; makes additional job cuts

Today, WestJet announced it will be indefinitely suspending operations to Moncton, Fredericton, Sydney and Charlottetown, while significantly reducing service to Halifax and St. John’s. The suspension eliminates more than 100 flights weekly or almost 80 percent of seat capacity from the Atlantic region starting November 2 and also suspends operations to Quebec City, with the removal of Toronto service. Details can be found at bottom of release.

“It has become increasingly unviable to serve these markets,” said Ed Sims, WestJet President and CEO. “Since the pandemic’s beginning, we have worked to keep essential air service to all of our domestic airports, however, demand for travel is being severely limited by restrictive policies and third-party fee increases that have left us out of runway without sector-specific support.”

For a video message from WestJet President and CEO, Ed Sims, click here.
With today’s announcement, all flights to and from Moncton, Fredericton, Sydney, Charlottetown and Quebec City will be discontinued as of November 2. A return to service date is unknown at this time. Guests impacted will be contacted directly regarding their options for travel to and from the region.

Since 2003, WestJet has successfully brought competition and lower fares to the Atlantic region through new service and routes, while driving tourism and business investments. As of 2019, the airline had added more than 700,000 annual seats to the region since 2015, while creating the opportunity for travel to, from and within the region on 28 routes. The airline has also worked to grow Halifax as the Atlantic gateway to Europe through the introduction of successful nonstop transatlantic service to London-Gatwick, Paris, Glasgow and Dublin since 2016, providing key economic and tourism links between the regions. Up until this announcement, WestJet was the only Canadian airline that maintained 100 per cent of its pre-COVID domestic network.

“We understand this news will be devastating to the communities, our airport partners and the WestJetters who rely on our service,” continued Sims. “While we remain committed to the Atlantic region, it’s impossible to say when there will be a return to service without support for a coordinated domestic approach. Our intent is to return as soon as it becomes economically viable to do so.”

In addition to the Atlantic Canada service changes, WestJet today also announced the airline will be laying off an additional 100 corporate and operational support employees as prospects for any near-term recovery continue to fade and demand remains weak across its operations. These permanent layoffs do not include airport staff from affected Atlantic airports due to WestJet’s previous airport transformation announcement.

Temporary Route Suspensions:

RoutePlanned 2020
Current FrequencyFrequency Effective
Nov. 2, 2020
Halifax – Sydney1x daily
2x weeklySuspended
Halifax - Ottawa

1x daily2x weeklySuspended

Moncton - Toronto
3x daily4x weeklySuspended
Fredericton – Toronto13x weekly4x weeklySuspended
Charlottetown – Toronto3x weekly2x weeklySuspended

St. John's – Toronto1x daily5x weeklySuspended

Quebec City – Toronto3x daily4x weeklySuspended

Planned service in Atlantic Canada as of Nov. 2, 2020:

RouteFrequency Effective Nov. 2, 2020
Halifax – Toronto2x daily
Halifax - Calgary9x weekly
Halifax – St. John's11x weekly