Beginning April 4, 2018, WestJet is changing its Allergen Policy to offer tree nuts, specifically almonds, to the onboard food offering on aircraft. Individually packaged bags of almonds will be made available to our Plus guests onboard our Boeing 737 aircraft with rollout to our 767 and WestJet Encore aircraft over the next few months. There are no plans to introduce peanuts on our aircraft.
This change is being made to reflect the evolving product offerings our guests are asking for including healthier, portable, and protein-rich options like almonds.
We respect the concerns of our guests who have allergies triggered by food. We will continue to offer our allergen program, which identifies all allergens in products and we will also continue to accommodate guests with allergies.
For more information on WestJet’s allergy policy, please visit westjet.com.
Update April 12, 11:30 MT
WestJet is working with the allergen community to ensure they receive the most accurate information and wanted to clarify that the way that we handle allergies has not changed.
- Guests who self-identify will be allowed to pre-board to wipe down their seat
- If asked, we will make an announcement asking guests not to consume peanuts/nuts onboard our aircraft
- We will create a buffer zone for the guest; other guests within a three-row radius will be informed that someone near them has a severe allergy and will be asked to refrain from opening or eating peanuts, nuts or nut products during the flight
- WestJet will not offer our Plus guests the new almond option on this flight
Please refer the food allergies section on our website for more information.