10 things to know about WestJet flights to London


WestJet now operates flights to London from Calgary and Toronto on our Boeing 787 Dreamliner. Connecting flights are available from other cities.

A few months ago we announced we would soon start WestJet flights to London, via Gatwick Airport. Now that we’ve announced our full flight schedule between Canada and London, it’s time to let you know what to expect when travelling with us across the pond.

1. Not two, not four, but six non-stop routes between Canada and London!

Our non-stop services to London depart from six cities: St. John’s, Toronto, Winnipeg, Edmonton, Calgary and Vancouver. But that doesn’t mean you can’t get there from other destinations in WestJet’s world. You can buy a ticket to or from any one of WestJet’s Canadian cities, and between London and many of our destinations in the U.S., too. Connecting in Canada from a domestic flight and international flight is easy – your bags will checked all the way to London so you can go straight to the connecting flight’s departure gate.

2. Gatwick Airport – your connection to London, Great Britain and further abroad.

It’s easy to get to and from Gatwick Airport. The most convenient option is by taking the Gatwick Express, which departs every 15 minutes and takes only 30 minutes to reach central London. London-Gatwick also has an overground train station for easy access around the city, and to destinations throughout Great Britain. Gatwick Airport is a fantastic gateway to Europe: some 45 airlines operate from the airport offering 200 destinations in 90 countries – more than any other airport in the U.K.

3. We love you. You love us.

If there’s one thing our guests say time and again about WestJet; it’s that you love WestJetters (a WestJetter is a WestJet employee). It’s nearly impossible that you love us more than we love you – but you come pretty close. And let’s face it: we’re great at our jobs, good looking, and hilarious. What’s not to love?

As we expand across the pond, you’ll be flying with some of our most experienced pilots, some fantastic flight attendants, and be looked after along the way by our contact centre staff, airport staff and thousands of other WestJetters behind the scenes. It’s the same WestJet service – just on a bigger aircraft and longer flight.

4. We like wide-bodies and we cannot lie!

The Boeing 767-300ERW is the newest addition to the WestJet fleet. By the time we launch service to London we’ll have four of them, and in the spring and summer they will be solely dedicated to our non-stop flights to London from Toronto, Winnipeg, Edmonton, Calgary and Vancouver.

These twin-aisle aircraft have 262 leather seats, with two seats by each window and a centre block of three seats. Plus we’ve also added those fancy winglet thingys which give the aircraft a sporty kinda feel. We’re told winglets have a design purpose, too – but we just like that they look so good.

5. Get it while it’s hot.

We’re taking the same approach to our London flights that we brought to air travel within Canada 19 years ago. That is, we find ways to keep the fares low, and give you control of what you pay for.

Complimentary light snacks and non-alcoholic drinks will be served, and you have the option to purchase more substantial snacks and meals. And for the first time on WestJet flights, you can purchase hot meals! That’s right – the 767s have ovens, so our Buy-on-Board service will be expanded to include delectable hot dishes. Bon appétit, WestJet guests!

6. Sky-high selfies.

There are few things more enjoyable on a flight than kicking back and watching a few of your favourite movies or perhaps a flick you’ve never seen before. On a nice long flight across the Atlantic there’s enough time watch your favourite trilogy.

WestJet Connect, our new inflight entertainment and connectivity system, houses hundreds of on-demand movies and TV programs, and live TV channels you can enjoy for free. There will also be a selection of premium movies and internet access available for a fee.

WestJet Connect is streamed via the WestJet app on your smartphone or tablet, or to your laptop. There are USB outlets at each seat in the main cabin, and 110-volt power outlets at each seat in Plus.

7. It’s Plus. Plus a whole lot more.

Speaking of Plus, get ready for a new type of WestJet experience.

On Boeing 767 flights, Plus features wider seats arranged 2-2-2 (no middle seats!) with increased legroom and deeper recline, a welcome drink, hot towel service, and hot meals served with premium wine and beer. A divider separates seats in Plus from the main cabin.

The on-board Plus experience to and from St. John’s is improved, too. An in-seat console between the window and aisle seat means there’ll be no one seated immediately beside you. You’ll have more space to relax, set down your drink, or get work done with a bit more privacy. A premium meal box will be served on the flight from London to St. John’s, complete with deli-style sandwich, dessert and beverages.

All the existing perks of a Plus fare apply regardless of the type of aircraft; there are no fees to change or cancel your booking, two free checked bags, priority security and advance boarding.

8. You don’t need #DaveTheDog‘s creativity to get a great fare

“Who’s the idiot now? The person who paid full fare for economy, or the guy dressed a dog?” Book your flight on westjet.com next time, Dave. You can bring your own kibble – if you really want.

9. Get rewarded.

Now, if Dave does travel with us (in the cabin!), we’d recommend he joins WestJet Rewards before his flight. WestJet Rewards isn’t like other frequent flyer programs – it’s better.

Earn WestJet dollars every time you book and fly (earn even more WestJet dollars every time you use your WestJet RBC MasterCard). It’s quite simple, really: one WestJet dollar equals one Canadian dollar. Use your WestJet dollars toward any flight at any time – seat restrictions and blackouts be gone! You can even use WestJet dollars for partial payment of a flight and put the rest on your credit card. And with WestJet Rewards, the more you spend, the better the perks get; as you move from Teal, through Silver and Gold tiers.

10. The original and the best.

For 19 years we’ve entered new destinations with the aim of bringing safe, friendly and affordable air travel to more and more people. Whenever we add new destinations, we bring fares down and free people from the ridiculously high fares charged by other airlines. They may try to match our fares – but we know that you know who brought competition and fairness to the skies. Our fares to London are lower than anything in the market at the time of the launch.

The best place to book your ticket is westjet.com or through your local travel agent. We hope to welcome you on board soon.

If you have a question about your upcoming flight, please have a read through the comments below to see if it is answered there. If not, we invite you to reach out to us via Facebook or Twitter and one of our Social Care Specialists will be happy to help you, 24 hours per day.

This WestJetter post was written by Darren Hailes, WestJet Emerging Media Advisor.