Each day WestJet operates approximately 700 flights, safely transporting more than 70,000 guests to over 100 destinations in North America, Central America, the Caribbean and Europe. We hold ourselves to the highest standard and strive to create an environment as clean as realistically possible.
Aircraft Cleaning and Sanitization
WestJet aircraft are given a light groom after every flight, a full groom every 24-hours, a complete interior detail monthly and an enhanced hyper-focused groom annually.
In response to the current Coronavirus (COVID-19) outbreak, WestJet has taken additional precautionary measures to expand and increase the frequency of our aircraft sanitization at our busiest bases. WestJet has also added two additional disinfecting products to our cleaning arsenal for aircraft that are stationed overnight across our network.
We are continuing to clean with our approved products, including Sanicide (disinfectant) for galleys and lavatories, along with Celeste 8500 for all-purpose cleaning. In addition to these cleaners, we have added two more disinfecting products to our arsenal: hospital-grade Clorox Wipes and Spray.
These new products are used on tray tables as well as general seating areas to ensure all guest contact surfaces are thoroughly disinfected. The Clorox and Sanicide products are used to accomplish the cleaning of our galleys, lavatories, tray tables, seat armrests and headrests, seatbelt buckles, the PSU panel, overhead bin door latches and lavatory door handles.
Effective, March 23, WestJet began fogging all 737 and Q400 aircraft in Calgary with disinfection spray as part of its overnight cleaning and sanitization regimen. It is expected to expand to other bases shortly.
The new process consists of fogging an entire aircraft (inside) to provide a complete disinfection using a hydrogen peroxide-based solution cleaner and takes approximately 15 minutes to complete with the product dissipating within 20 minutes.
Fogging enables us to thoroughly disinfect an aircraft at anytime with little disruption to our guests and operations.
Clean air – HEPA filters
The idea that all aircraft air is recirculated is a common misconception. All WestJet aircraft (737, 767, 787 and Q400) are equipped with an industry-leading air circulation system containing a HEPA filter, similar to what is used in hospital environments. These filters achieve a viral removal efficiency of greater than 99.99909 per cent and bacterial removal efficiency of greater than 99.99996 per cent. This rating is based on the 0.3 micron contaminant benchmark – considerably smaller than animal dander, which is approximately 2.5 microns in size.
These aircraft also introduce fresh air into the cabin every two to three minutes (20 to 30 air changes per hour).