The Calgary White Hat Awards and the You’re Welcome Edmonton Awards are annual events that celebrate excellence in customer service in their respective cities. It is an honour to receive a nomination for one of these awards, and to be selected as a winner is to be recognized for doing a truly amazing job.
The 13th annual You’re Welcome Edmonton Awards were held on May 8, 2013, and we were thrilled to have multiple WestJetters nominated. We were even more excited when Anita Czarnecki, WestJet Customer Service Agent at Edmonton International Airport, received the award for Outstanding Customer Service – Transportation. Congratulations Anita!
The 51st Annual Calgary White Hat Awards Gala was held on May 15, 2013 and we also had many WestJetters nominated. A total of 11 different WestJetters were selected as finalists in their respective categories and we ended up taking home the following 3 awards:
1. Jason Joliffe, Best Guest Service: Reservations/Travel Agent
2. Michael McAdam, Best Customer Service: Airlines/Inflight Services
3. Jason Hawes, Best Customer Service: Transportation/Counter check-in Agent
Congratulations to all the award nominees in Calgary and Edmonton and a special hat-tip to all the winners for doing a great job.