A helping hand and a shoulder to lean on

Your airport employee, Elisa was extremely helpful and kind to me. On a trip from Toronto to Thunder Bay I started to get VERY tired and just wanted to sleep. She sat beside me and allowed me to rest my head on her lap and called for the EMS team at the airport. They administered oxygen and a glucose drip just before the city EMS arrived and took me to the hospital.

Anyway, Elisa came to the hospital (around 1 pm) and stayed there with me until I was released at 7:30. Then she drove me to the hotel where I was planning to stay. She didn’t have to stay; but it was her kindness, great sense of humour and generosity that proved she is a naturally helpful person. What a marvellous employee!

Thank you WestJet.


Who does that? Owners do.

We’re excited that there is a place to celebrate and share these incredible stories. If you have one you’d like to share, we would love to hear it. View all stories >