Chris is Web Copywriter at WestJet. He loves everything to do with planes and is a self-professed comic book geek. Even though he’s a longtime Toronto Blue Jays fan, his favourite WestJet destination is Boston.
Corey is the Manager, Sponsorship and Community Investment at WestJet. His responsibilities include overseeing WestJet’s Fun ‘n Festival Series including our partnership with the Toronto Blue Jays as well as WestJet’s Cares For Kids, Caring for Our Community and Hero Holiday community investment programs. He joined WestJet in 2005 and some career highlights include meeting Mohammad Ali, participating in our first Hero Holiday trip to the Dominican Republic, winning Whack a Mole at the Calgary Stampede, taking batting practice at the Roger’s Centre, competing against Peter MacKay in a lobster-banding contest, spending countless hours on a frozen Rideau Canal, and working with the best team in the industry.
Curtis has been with WestJet for three years and started out with Creative Services. He now helps the Corporate Communications team keep the grammar clean on westjet.com. Curtis likes reading, travelling, movies and fonts and loves hotdogs and making mix CDs.
Ed Sims is the Executive Vice-President, Commercial for WestJet. He leads the teams responsible for sales, communications and marketing, network planning and scheduling, revenue management, corporate development, airline partnerships, distribution and WestJet Vacations. Since starting in the United Kingdom travel industry, Ed has enjoyed a varied career spanning more than 30 years in tourism and aviation across the European and Australasian markets. Prior to WestJet, Ed held senior commercial and operational leadership positions within the Tui, Thomas Cook, and Virgin Groups and served for ten years at Air New Zealand where he led the international wide-body business. His most recent role was as CEO of Airways, New Zealand’s air navigation service provider. Throughout his career Ed has demonstrated that an emphasis on peoples’ development and transparent communication are the stepping stones to success. Drawn to WestJet’s culture, Ed guides his team based on professional values of accountability, resilience, authenticity, aspiration, and humility. As recent arrivals to Calgary from New Zealand, snowy Canadian winters will be a new experience for Ed and his family but if they need to escape it will be to a favourite WestJet destination; Cuba.
Greg Hounslow is the Emerging Media Manager for WestJet and has been contributing to the airline’s Facebook, Twitter, YouTube and Instagram communities since 2009. He is involved with developing the short- and long-term strategies for WestJet social media and truly believes he has the best job in the world. Greg is the father of three including twins, holds a degree in Tourism Management and has travelled to five continents. Greg’s favourite WestJet destination is Maui.
A native southern Californian, who is now a proud Canadian and Calgarian, Jenifer has dedicated her career to making a difference in local and global communities. She worked for twenty years in the not-for-profit sector in the areas of fund development, communications, and organizational culture and leadership. In 2010, Jenifer took on the role of Team Lead, Community Investment at WestJet. Passionate about extending our caring culture into the communities we serve Jenifer leads the strategic direction of WestJet’s charitable, philanthropic, volunteer and humanitarian initiatives including the WestJet Cares for Kids, WestJetters Caring for Our Community, Airport Giving and WestJet Hero Holiday programs. Jenifer’s favourite WestJet destination is Orange County-Anaheim because, upon arrival, it means she is minutes from being back at the beach with family and friends.
Jag is a Senior Digital Advisor focused on all things iOS and Android. You’ll often find her glued to her mobile device when she’s not in an airport boarding lounge - or in Vegas.
As Director, Network & Schedule Planning at WestJet, John is responsible for evaluating new route opportunities, creating and implementing our network development strategy, and developing and publishing our flight schedules. When not determining where and when our planes should fly, he enjoys spending time at his family's cabin in Whiteshell Provincial Park in Manitoba. Naturally, his favourite WestJet destination is Winnipeg.
Kayley Gallaher is WestJet's Emerging Media Advisor. She is fueled by people, places, passion and a good story - all of which drive her work both personally and professionally. Outside of the office, you guessed it, Kayley loves (like, really loves) to travel. She also enjoys spending time with Calgary's thriving fitness community and hanging out near any type of body of water. Her favorite WestJet destination is Belize!
Kristin is a communications advisor at WestJet where she spends her time creating, editing and sharing the great stories of our airline. With a background in Marketing and Consumer Studies, she has a love of research, numbers and great brands. A native of Winnipeg who has had the opportunity to live in a handful of Canadian cities, Kristin has a special place in her heart for the big sky of the prairies and the historical architecture of downtown buildings. A design enthusiast, Kristin will take any opportunity to accessorize. Based in Calgary, her favorite WestJet destinations include wherever friends and family are heading next and of course, Maui.
Kaitie is a Coordinator on the Sponsorship and Experiential Marketing team and manages WestJet’s sponsorship properties and activations including the Toronto Blue Jays, Calgary Stampede, and RBC Canadian Open. On the experiential side Kaitie has organically grown our co-op partnerships by leading projects like Valentine’s Day in Barbados and #YourOpenMoment with TaylorMade and Golf Canada. Prior to joining WestJet, Kaitie worked as an Account Executive at an advertising agency in Calgary called MacLaren McCann and serviced clients such as General Motors, Imperial Oil, and Bayer CropScience. Kaitie is a born and raised Calgarian and naturally loves to explore the mountains while hiking and snowboarding. Her favorite WestJet destination is San Francisco for its sunny and fun Californian culture.
Lauren is a Media Relations Advisor for WestJet and an enthusiastic traveler. Lauren is involved in developing and implementing strategic communications plans and initiatives for external audiences including media outreach and response, external presentation content and crisis communication response and issues management. Outside of work, Lauren loves playing with her baby, Mae, walking her dog, Ruby, cooking for her husband, and testing out food trucks at numerous cities in the WestJet world.
Lyell is the Vice-President, Sales and Business Development at WestJet. He joins WestJet from American Express Canada, where he was Vice-President and General Manager of Business Travel Canada for the last five years. Prior to that, Lyell was President of Navigant International Canada, a subsidiary of Navigant International, which is one of the largest travel management companies in North America. Lyell is a chartered accountant with a bachelor of business management from Ryerson in Toronto. A native of Ontario, Lyell is based in Toronto.
Liz Guillemaud has been a WestJetter since 2004. She is currently a Community Investment Coordinator and has been managing the WestJet Cares for Kids program since 2010. She feels so proud to work directly with WestJet’s Cares for Kids partners who are changing the lives of children and youth in Canada. As a longtime WestJetter, Liz has been fortunate to experience many exciting WestJet moments. Along with 50 other WestJetters, she was a member of the first WestJet Hero Holiday, and helped to build houses for impoverished families in the Dominican Republic. She was also one of 18 “Cabin Pressure” singers who represented WestJet (and won!) on the TV show Canada Sings. The win carried with it, a $25,000 donation to our charitable partner, the Alberta Children’s Hospital, so it was especially sweet for Liz. At the end of 2012, she had the privilege of bringing home WestJet’s 100th Boeing 737 NG aircraft from the factory. The bonus: Liz was selected as one of two WestJetters to sign the aircraft ownership certificate and receive a set Boeing keys.
Marshall Wilmot is the Senior Vice President, Marketing and Digital. He has been with WestJet since 2011 and oversees the WestJet Rewards program, westjet.com, as well the WestJet product roadmap, which includes everything from inflight entertainment and connectivity, to onboard products and services. Prior to joining WestJet, Marshall held executive management positions in Marketing and Operations with several major Canadian companies including Rogers Retail and the Forzani Group. He also has an extensive background in the airline industry in Canada. Marshall is a huge football fan (his father is a Grey Cup Champion!) and his favourite WestJet destinations are Montreal and Vancouver.
Patrick is a marketing advisor at WestJet working in the French Language Services team. Since starting with WestJet in 2008, he has occupied many different positions including being stationed in Montego Bay, Jamaica as a Destination Experience Representative. Shortly after completing an M.A. in Public Communications, this Quebec City native left for Alberta for a year, without having a job or a place to stay. Now about ten years later, he still lives there, but in Calgary, where he met his wife.
Richard is the Vice-President, Marketing Communications at WestJet. His responsibilities include external communications, public relations, social media, sponsorship, community investment and creative services. He joined WestJet in 2005 as Director, Brand and Communications. Richard began his career with Unilever in 1988 where, over the next twelve years, he held a variety of sales and marketing positions in Montréal, Halifax, Calgary and Toronto. Richard left Unilever in 2000 and spent five years working for Astral Media in television in Toronto and was responsible for marketing for The Movie Network and Mpix brands. A native of Montréal, Richard now resides in Calgary with his wife and two children. His favourite WestJet destination is Maui and he loves the free snack mix on board the plane!
Robin Farr is WestJet's Director of Internal Communications and Culture, responsible for helping keep WestJetters informed and engaged with what's happening across the WestJet world. She was born in Calgary and raised on the west coast, but in 2011 the mountains called her home. She landed at WestJet and hasn't looked back. When not working, Robin can be found on the floor with her two boys and seemingly endless bins of LEGO, hitting the pavement for a run with her dog or writing and doing advocacy work for postpartum depression and other perinatal mood disorders. Robin has a bachelor's degree from the University of British Columbia and a master's in professional communications from Royal Roads University.
Rossen has more than 20 years of experience in the aviation industry and has worked with multiple global airlines. From 2011-2013 he was Director of Inflight Services at WestJet, before venturing overseas to lead the Customer Experience team at Qatar Airways. He was named to the Future Travel Experience Power List, ranking #4 in 2015 and #3 in 2016. Rossen returned to WestJet in 2017 as Chief Guest Experience Officer. Leading a team of over 4,300 WestJetters, he is responsible for WestJet's Inflight, Catering, Contact Centre, Onboard Product Development and Guest Experience teams. As WestJet expands our international network with the addition of up to 20 Boeing 787-9 Dreamliner aircraft, Rossen will be a key member of the team designing the travel experience for our guests. His extensive experience will also help as our Boeing 737 MAX aircraft, complete with elevated Plus service, take flight.
Robert Palmer (aka RP) is WestJet’s manager of public relations. When he’s not blogging, you’ll find him developing communications strategies, doing media interviews and speaking engagements, or working with various stakeholder groups. And when he’s not doing that, you’ll find him on a soccer field or in a hockey rink, or at home in the kitchen on a never-ending quest to make the perfect dinner! RP’s favourite WestJet destinations are Phoenix and Palm Springs, where he continues to refine his golf game.
Scott has been in Safety, Quality and Flight Operations roles for over twenty years in a variety of operations including managing a flight training unit, and regional, domestic and international airline operations. Scott joined WestJet in 2001 as a First Officer upgrading to Captain in 2003. In 2002 Scott joined the training department which led to roles with increasing responsibilities including Approved Check Pilot (ACP), Standards Pilot and Manager, Flight Operations Quality Assurance. In 2006 Scott assumed the role of Company Chief Pilot as the Director, Flight Standards. In 2011 Scott helped develop the new corporate role of Vice-President, Safety, Security and Quality, responsible for supporting and advancing the airlines safety, security, emergency response and quality systems. In late 2015 Scott returned to Flight Operations as the Operations Manager and Vice-President, Flight Operations, responsible for the direct oversight of more than 600 safe daily departures across WestJet’s network.
As Vice-President and General Manager of WestJet Vacations, Tim leads the team that takes care of all aspects of WestJet Vacations, including strategic planning, sales & marketing, product, operations and guest experience. Originally from the UK, Tim holds a Bachelor of Science in Industrial Engineering degree, and now lives in Calgary with his family. His favourite WestJet destination is Hawaii.