Hurricane Dorian operational update


Please scroll to the bottom of this post for the most recent updates


Due to Hurricane Dorian and for the safety of our guests and crew, WestJet has cancelled the following regularly scheduled flights.

Cancellation summary:

Sunday, September 1
WS1232 Toronto to Fort Lauderdale
WS1221 – Fort Lauderdale to Toronto*
*Guests affected by Sunday’s cancellation from Fort Lauderdale are being
contacted and will be rebooked on an extra segment flight scheduled to
operate on Saturday, August 31.

Extra Segment Flights:

Saturday, August 31
WS4100 – Fort Lauderdale to Toronto

As of September 1, WestJet will not be taking anymore guests to/from Fort Lauderdale until it is safe to resume flying. Guests affected will be contacted with rebooking options when it is safe to do so, post hurricane.

We continue to monitor Hurricane Dorian’s path closely and will make operational changes in the name of safety as required. In the meantime, we urge our guests to follow all emergency response instructions provided by local authorities. Guests travelling to or from these destinations are also advised to check the status of their flights prior to leaving for the airport. WestJet’s flexible change/cancel policy is currently in effect for guests travelling to or from the following airports until September 3:
Fort Lauderdale (FLL)
Orlando (MCO)
Fort Myers (RSW)
Tampa (TPA)
Nassau (NAS)

WestJet’s current travel advisories are posted online here: https://www.westjet.com/en-ca/travel-info/advisories

Guests with reservations on or before this date can make voluntary changes to their itinerary that allows date/destination change free of charge or free cancellation. Fare difference will apply.

WestJet (air only): 1-888-WESTJET (1-888-937-8538)
WestJet Vacations: 1-877-737-7001

For air-only booking through a travel agent, please contact the travel agent directly.


UPDATE – September 6, 16:45 MST

We continue to monitor the situation as Hurricane Dorian moves up the coast towards Atlantic Canada.

Our primary concern is always safety, and to ensure the safety of our crew and guests, we have cancelled more than 50 flights to and from Halifax, Moncton, St. John’s, Sydney, and Gander on September 7 and 8.

We advise all guests travelling to or from this area between September 7 and September 8 to check the status of their flights prior to leaving for the airport.

WestJet guests (air only) wishing to know if their itinerary has been changed can visit the “My trips” section on westjet.com to view their updated itinerary.

Our operational teams are coming up with recovery plans to get our guests to their final destinations, including adding extra flight segments on September 8 and 9.

We thank our guests in advance for your patience and understanding. We will post additional updates as more information is available.