Author Charles Duncan
Charles Duncan took the helm as President of WestJet Encore in June 2017. Charles enjoyed a long and successful career with Continental Airlines and then, through merger, with United Airlines. He navigated the commercial side of the Continental business with roles in pricing and revenue management, network planning, and sales. He was based in Japan for 10 years, and played a key role in Continental’s launch of trans-Pacific service to Tokyo, Hong Kong, Shanghai, and Beijing; ultimately leading to his role as President and Chief Operating Officer of the airline’s semi-independent subsidiary, Continental Micronesia in Guam. Charles and his wife, Hisaka, met in Japan and have two boys. His favourite destination is Kona, Hawaii, because it has a magical mix of volcanic activity, black sand, beautiful beaches, and occasional snow skiing.